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What You'll Need

Note: the following links are affiliate links to the products I actually used (or an inexpensive alternative). You probably already have most of these at your home!

Tools used to perform this repair.

Use screwdrivers with magnetic heads!

Optionally, it will be helpful to have magnetic screw storage so during the disassembly you can stay organized. You might find some glasses (for maginification and safety), some IPA (or another cleaning agent), and something for a headache as well.

Optional tools.

Remove The Shell

The Cover

Open the lid and using a jimmy tool (or flat-head screwdriver), pry up the plastic strip

Image showing the cover to remove on a Cricut Maker. I used the jimmy tool to pry this up. It is held in place by tension and some plastic nubs. Go slow, don’t muscle it or you might break them off.

Once you have them off you’ll see four screws with a torx head. These are bolding the lid onto the the body. Remove them.

Image of the lid screws removed

With the screws removed the lid will now lift off. It is held in place by those four screws and some alignment tabs. Just carefully lift it up - it will come out easily.

Bottom Screws

Now we need to remove the 4 bottom screws that are hidden underneath the rubber feet.

Using the jimmy tool (or a screwdriver), gently remove the four feet (they are not glued down - just a tension fit). Under each foot is a philips head screw. Go ahead and remove those.

Image of the feet removed

Do not try to remove the top yet! It’s about to get annoying.

The Interior Screws

There are several more screws that need to be removed - the problem is that they are not visible from the outside. You will need to experiement with whatever angles work best for you (especially if you have large hands). You will need a 90-degree screwdriver or a very small stubby one. A magnetic one will make this much easier (mine was not).

The screws are inside the cutting bay at vaguely the locations shown.

Map of the screw locations

Here are some of them - they are not all easy (or even possible) to see. You might need to use your fingers to find a few and you will need to move the cutting head as it will cover at least once no matter where it is.

Image of the interior screws

Keep that Advil nearby. It's harder getting them back in.

Remove the Lid (SLOWLY!)

When you have all three of these steps done, the white shell will lift off the base but you need to go slow. The buttons on the lid are connected via a ribbon cable to the base - if you yank too hard you might break the cables. There is enough slack that you can lay the lid to the side or behind the unit. You do not need to disconnect any wiring for any part of this repair.

Remove the Bar

With the lid removed it’s time to get the bar out.

Right Side

This might be a good time to put on those glasses - we don't want anything flying into your eyes.

Image of the feet removed

First, use your needle nose pliers to remove the spring. Grasp it at the top and lift up it to unhook it from the frame. It will take some strength. Just be caseful not to let it go flying.

When the spring is remove the bracket can now move up and down a little but you can’t remove it yet. There is an e-clip holding it in place (and a flange behind that - we’ll be taking that off too but it’s easy).

Removing this e-clip can be done pretty easily or it might be really hard. It kind of depends on what tools you have. If you have snap-ring pliers with the right size head maybe you can just get at it in 5 seconds.

I don’t.

E-clips have a large opening (this is to get it on and off) and two small holes on the opposite side. What you want to do is get the tip of your needlenose pliers into one of those small holes and carefully (slowly!) pry it off bar. It will come easily - you don’t need a lot of force - but it may take several tries.

If you lose the e-clip it is a 3/16” e-clip and you can get them from your local hardware store.

With the clip and spring removed the bracket can now slide off. There is a flange in the bracket - as you take it off just leave it be. It will come out (you want that) but you don’t need to do anything with it (just don’t lose it).

Left Side

OK - now we need to do the same thing on the left side. Now don’t get mad at me - I’m just delivering the message.

The right side was the easy-mode version of what we’re about to do. But it’s OK - we’ll get there :)

First we need to get that motor out of the way.

Left side fully assembled

  • Remove the two silver screws
  • Remove the two black screws
  • Lift the motor bracket out of the way
  • Lift the motor out of the way
  • Try not to touch the sticky mess over and over

Now with the motor removed you can see a large white gear and the spring (there is more than one on this side - make sure you remove the right one).

Left side spring

You should notice that the same spring and bracket configuration are on this side - but that dang gear is in front of them.

  • Remove the spring
  • Notice the gear can slide in and out a little but cannot be removed because there is a part blocking it.

If you want to waste a bunch of time you can try and remove the thing blocking the gear but it's easier if you just work around it.

  • Remove the e-clip. You’ll need to go slow and don’t put much pressure on the gear. It will slide out far enough to allow you to get a needle nose in there. You’ll get it. Be super careful not to drop it or it might get lost in the body. But if you do … just buy a 3/16 e-clip and move on (make sure it’s not in the gear, though, it would ruin that).

That was the hardest part of the whole repair.

I’m proud of you!

Lift it Out

Now let’s get the bar out. With the e-clip removed you can slide the bar out but it doesn’t slide much.

Go back to the right side of the machine and slide the bar out about 3/4 of an inch - as far as it will go. You’ll need to give it a little push and I found that there was a sweet spot where you had it lifted a little.

The bar pushed through the right side

When it’s like this it is now free from the left side. So go back to the left side and gentlely lift the bar up and you can find an angle where it clears the body and can be fully removed.

The bar being lifted over the left side

Notice that the bar is not symetrical. The left side has a single nub and the right side has multiple levels. Just keep that in mind when you put it back in.

Replace the Rollers

I was so excited to be at this spot that I forgot to take pictures - but this is the easiest part.

Using the needle nose pliers, grip one of the black rollers and stretch it a little. Now slide it off the bar.

Do the same on the other side.

We’re replacing both. I don’t care if only one is a problem - we’re not doing this again in 3 months.

Make sure you leave the white plastic rollers on the bar. They can slide around - you’ll adjust them later.

Now go to your kitchen and get a cup of water in a measuring cup or coffee mug - whatever. Put it in the microwave until it just starts bubbling. You don’t want it boiling - 170f (77c) is fine.

Once the water is hot put the new rollers in and let them sit for a minute or two.

Carefully remove one with a spoon and slide it onto the bar so it settles in the groove. Repeat for the other side. Don’t use any lubrication or stretch them out. If they are heated enough they will slide on with some force.

Now Do it All In Reverse

OK - we’re offically half way done!

Doing it all in reverse is all pretty straight-forward but a few pieces of advice.

  1. When putting the e-clips back on, start on the left side. Like before, you need to work around the gear. Basically you want to slide it onto the bar after the flange - there is a slight grove it in. I find it easiest to get it where I want with my finger and then push on it gently with a needle nose. Go slow and don’t drop it.
  2. When putting the right-side clip on you might need to push the flange to get enough spacing for the e-clip. It’s a tight fit but you didn’t come this far to quit now.
  3. Remember the silver screws go on the left side and the black screws go on the right and hold the motor bracket down.
  4. When putting the body back on, pay attention to how everything is lining up. The back of the body has alignment grooves you need to get lined up correctly.
  5. When putting the interior screws back in you might need to push against them or they will just push the plastic away.
  6. Make sure you don’t have any left over screws.
  7. Give the whole thing a wipe down with some IPA and a paper towel - you probably transfered some grease around.

You did it!

Hell yeah. Great job!